Brooke Matthews is the consummate professional. He went above and beyond the call of duty in our real estate transaction. His personal attention was exemplary and I did not have to worry about a thing during the sale of our home. He is simply the best.
Brooke Matthews was awesome to work with! Not only was he able to get our previous home sold in a very tough economy, he also patiently helped us find a new home that exceeded our expectations. We had a very tight schedule and unique challenges to overcome, both which caused us a lot of stress. Through it all, Brooke was the calming influence that we needed to stay focused. Brooke's knowledge of the real estate business is second to none. He was available to answer every question we had, and helped us overcome obstacles that other agents may have considered beyond their expertise or outside their scope of work. Brooke always has a warm smile on his face, is extremely professional, and is completely focused on taking care of his customers. Brooke is by far one of the top agents in the area and we would highly recommend him to anyone who is looking to either sell or buy a home!
Although this may be an overlooked task, I feel I must bring to your attention the outstanding customer service I received from your representative, Mr. Brooke Matthews. Brooke displayed a command of his field and high level attention to detail that made the dream of owning waterfront property possible. Due to his persistence, timely contact and advisement we were able to purchase the home of our dreams. I have resided in St. Mary's County since 1997 and have solidly established myself in the community. You may rest assured I will speak favorably of RE/MAX 100 and Brooke Matthews. Moving forward, I will carry his card on my person and distribute it freely hoping to propagate the experience I had. If there are any awards or kudos you can bestow on Brooke I would whole heartedly recommend him.
Dear Brooke, YOU ARE AWESOME! Thank you so much for everything you have done for us. You are very professional, as well as punctual and organized in the way you conduct business. You were confident we would sell our house, in which, we did within two months upon it being listed on the market. You kept our spirits up. Not only are you our real estate agent but you are our friend. We will most definitely call upon you again when we move back to St. Mary's County. We wish you and your family the best.
Dear Brooke - Thank you so much for selling my sister's house for her. You saved us from so much worry and aggravation. You made it easy for us at a time of huge stress and worry. I just hope it didn't cause you too much stress. Lynne now understands how wonderful you were and how lucky she was to find you. I am enclosing our business card - we would be delighted to share our positive experience with your clients. Again - many thanks. You have been a real blessing to us.
Brooke was able to help me find the right buyer and continue to represent us when things had to be done to get our home ready for the buyers. He scheduled the tests needed and followed up on the progress because I was out of town. He really responded to the needs of the buyer to get in as soon as possible, which helped us bring our home to closing. Brooke worked very hard for us, and I appreciated having him represent us.
Several potential problems were identified early and a few unforeseen problems were resolved quickly with Brooke's help. His knowledge of local contractors and financing were indispensable.
I first met Brooke in January of 2014, who immediately listed my home on the market with great results. Each showing I was notified of the date and time of the showing and a survey filled out by the prospective buyers as to what they liked or disliked about the home. Great feedback option. I am currently under contract with the home and would definitely recommend this agent to anyone who is interested in Southern MD for a home. Brooke is quick to respond and if he cannot he will immediately let you know via a text message that he will get back to you as soon as possible.
Brooke single-handedly prevented our custom "dream home" purchase and construction (by a *scumbag* builder) turning into an utter nightmare. He went waaaaay above and beyond his responsibility as a real estate agent to pressure the builder into doing what they said they would do, despite having no dog in the fight. He knew we were getting screwed by our builder due to a lame and vague contract (which was my fault), so he stepped up and got involved and used his influence with the builder to get them to do the right thing... despite them pushing back hard, and him not getting paid to do so.
Brooke is one of the most laid back and personable guys you'll ever meet. But don't let his laid back demeanor fool you into thinking he doesn't know what he's talking about, or doesn't care about what happens to his clients after he's done his part. I can assure you he does. He actually *lost* money on us. He spent huge amounts of time and effort helping us deal with the builder that he never got paid for... and did so well after he had already "sealed the deal" of us buying the house (i.e., after he did his part to get his commission... which I don't think he ever got from the builder).
Brooke could have walked away and said "Sorry for your luck!", but he stuck with us until we actually moved in ~3 years (!!) after we signed the original contract. Any realtor can show you the current houses on the market that match your budget, and have the number of bedrooms and bathrooms you need. Brooke is a one-stop shop for the entire process. He knows the financing piece (if you need it), has contacts throughout the industry for any special requirements, and will do whatever is necessary to help you sell/buy a house.
I'm writing this recommendation 6 years after we moved into our house, and probably a year or two since I last talked to him. I also have no "dog in the fight" to recommend him. He's not a close friend and he doesn't even know (yet) that I'm writing this. I'm writing this because I happened to check out LinkedIn for the first time in a long time, and stumbled across the "recommend" function. Brooke was the only person I could think of that I wanted to make the effort to post a personal recommendation. He helped us *big-time* when we were *very* vulnerable (from a legal/contractual standpoint). It's the least I can do based on what he did for us.
Brooke is by far the best agent I have ever had represent me in any real estate transaction I have had in the 25 years I have been moving around. I had him as my selling agent and even before I was ready to sell, he walked me through what my options were for what to fix up, what to leave alone and how my house would best be presented for the market. Once listed my house sold in just a couple weeks with an offer I was very pleased with. He let me know in advance what to expect and when and made the whole process very smooth and with low stress. Brooke is an top notch agent and a great guy with a good sense of humor and definitely knows the pulse of the market. You won't be disappointed with him in your corner! Awesomeness!